Last Updated: September 4, 2026
1. About KSG Shop and This Privacy Policy
This Privacy Policy applies to KSG Shop, the online shop of Karunia Sejahtera Group, available at https://shop.karuniasejahteragroup.com. It explains how we collect, use, share, retain, and protect personal information when you use the website, create an account, sign in with Google, or place an order.
2. Personal Data We Collect
Depending on how you use KSG Shop, we may collect your name, email address, telephone number, billing address, shipping address, customer account information, order information, purchase or transaction history, IP address, browser or device information, cookies, and session information. These categories are used only where applicable to WordPress, WooCommerce, and the services used to operate the shop.
3. Google Sign-In
KSG Shop provides Google Sign-In through Google OAuth and Nextend Social Login. When you sign in with Google, and depending on the permissions you grant, KSG Shop may receive your Google account name, email address, profile picture, and a basic Google account or profile identifier necessary for authentication.
KSG Shop does not receive, know, collect, or store the password for your Google account. KSG Shop does not access Gmail, Google Drive, Google Contacts, Google Calendar, or other Google services unless such access is explicitly requested in the future.
4. How Google Data Is Used
Google user information obtained through Google Sign-In is used only as necessary to authenticate you, identify or create your KSG Shop customer account, allow you to log in without a separate KSG Shop password, associate the authenticated user with WooCommerce customer functionality, and support account administration and security.
Google Sign-In data is not sold and is not used for unrelated advertising purposes. We limit our use of Google user information to the account and authentication practices described in this Privacy Policy.
5. Customer Account Information
WordPress and WooCommerce may store information needed to operate your customer account, such as your name, email address, account settings, saved addresses, login-related information, and account activity. This allows you to use My Account and other customer features made available by KSG Shop.
6. WooCommerce Orders and Transactions
When you place an order, we process information needed to administer the transaction, including customer details, billing and shipping details, products ordered, order status, order history, delivery details, and communications relating to the order.
7. Payments
Payments may be processed by third-party payment providers available at checkout. KSG Shop does not store customers’ complete card numbers, banking passwords, PINs, or CVVs. Payment information may be processed directly by the applicable third-party payment provider.
8. Shipping and Logistics
To deliver an order, we may provide relevant courier or logistics providers with the recipient’s name, telephone number, delivery address, and necessary order or shipping information. This sharing is limited to what is reasonably needed for order fulfillment and delivery.
9. Cookies and Technical Data
WordPress and WooCommerce may use cookies and similar technologies for authentication and login, shopping cart operation, checkout, account and session functionality, preferences, website security, and website functionality. You may manage cookies through your browser, but limiting them may affect some website features.
10. How We Use Personal Data
We use personal information to process orders, authenticate users, manage customer accounts, support payment processing, arrange shipping, provide customer support, prevent fraud and security incidents, meet legal or accounting requirements, and operate and improve the reliability and functionality of the website.
11. Sharing Data with Third Parties
We may share information where reasonably necessary with Google for authentication, payment providers for payment processing, courier or logistics providers for delivery, website, infrastructure, or service providers supporting shop operation, and authorities where legally required. KSG Shop does not sell customer personal information. We do not routinely share Google authentication information with unrelated third parties.
12. Data Retention
We retain personal information only for as long as reasonably necessary for customer accounts, orders, accounting or legal obligations, disputes, fraud or security prevention, and legitimate business records. We do not state a fixed retention period here because retention needs may differ by data type and applicable obligations.
13. Data Security
We use reasonable technical and organizational safeguards to protect personal information. However, no internet transmission or electronic storage method can be guaranteed to be completely secure, and we do not promise absolute security.
14. Your Rights
Where applicable, you may request access to your personal information, correction of inaccurate information, deletion of your account or personal information, and information about the personal data we handle. We may need to verify your request and may retain certain information where required for lawful purposes.
15. Data Deletion and Google Access
To request deletion of your KSG Shop account or personal information, use the official Karunia Sejahtera Group contact channels available on the company website and provide enough information for us to verify and address your request.
You may revoke KSG Shop’s Google Sign-In access through your Google Account permissions, including at Google Account permissions. Revoking Google access prevents future Google authentication authorization, but does not automatically delete order records that KSG Shop may lawfully need to retain. You may submit a separate deletion request for those records where applicable.
16. Third-Party Services
Third-party services used by KSG Shop, including Google, payment providers, and logistics providers, may have their own privacy policies. We encourage you to review the policies that apply to those services.
17. Children’s Privacy
KSG Shop is not intended to knowingly collect personal information from children. If you believe that a child has provided personal information without the required consent, please contact us through the official Karunia Sejahtera Group contact channels.
18. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The Last Updated date will appear on this page. If our use of Google user data changes materially, we will update the relevant disclosure and take appropriate steps under applicable policies.
19. Contact
For questions about this Privacy Policy, Google Sign-In data, or your personal information, please contact us at info@karuniasejahteragroup.com